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Ishqkala

System status

All systems operational

Updated continuously. Customer data residency: US AWS regions (us-east-1 primary, us-west-2 recovery).

Components

90-day uptime

  • Recovery workspace (app.ishqkala.si)

    Operational99.99%

    90 days agoToday

  • Public API (api.ishqkala.si)

    Operational99.98%

    90 days agoToday

  • Document ingestion & OCR

    Operational99.96%

    90 days agoToday

  • Liability scoring & SOL engine

    Operational100%

    90 days agoToday

  • Guidewire / Duck Creek / Origami connectors

    Operational99.97%

    90 days agoToday

  • SFTP batch intake

    Operational100%

    90 days agoToday

  • Notifications & claims-system write-back

    Operational99.99%

    90 days agoToday

Past incidents

  • 2026-09-02MinorResolved

    Delayed OCR on large police report batches

    A queue backlog delayed OCR for documents over 40 pages for 52 minutes. No data loss; all documents processed in order.

  • 2026-08-16MinorResolved

    Elevated API latency in us-east-1

    p95 API latency rose to 2.4 seconds for 18 minutes during an upstream network event. Resolved without customer action.

  • 2026-07-21MinorResolved

    Origami Risk connector token refresh failures

    A token refresh change caused polling retries for 34 minutes. Missed events were replayed automatically.