Arbitration integration
Ishqkala + E-Subro Hub
Pre-arbitration subrogation demands, assembled for Arbitration Forums E-Subro Hub exchange.
Overview
E-Subro Hub is Arbitration Forums' electronic demand exchange, where members issue subrogation demands, attach evidence, negotiate offers and counteroffers, and move unresolved demands into arbitration. AF has moved E-Subro Hub onto its TRS platform, so a demand and its arbitration share one environment. Ishqkala prepares each demand to E-Subro Hub's structure, with party information, damages by category, liability position and typed evidence, ready for your recovery staff to issue under your membership.
Use cases
- Issue clear-liability auto demands with rental, towing and deductible broken out the way responders review them.
- Track every open E-Subro Hub demand against its SOL date in one queue.
- Escalate stalled demands to an arbitration packet before the limitation period runs.
- Return insured deductibles faster by tracking accepted amounts by category.
Architecture & data flow
How data moves between E-Subro Hub and Ishqkala.
01
Opportunity approved
A claim professional approves a direct demand in Ishqkala.
02
Demand assembly
Ishqkala builds the demand: parties, damages by category, liability position and typed evidence.
03
Demand issued
Your recovery staff create and issue the demand in E-Subro Hub and upload the evidence.
04
Negotiation
Your staff handle offers, counteroffers, requests for information and supplements in E-Subro Hub.
05
Status sync
Downloaded reports update Ishqkala, and unresolved demands get an Arbitration Forums filing packet before the SOL date.
API data flow
Objects read and written.
| Object | Direction | What Ishqkala does with it |
|---|---|---|
| Party Information | Write | Demander and responder claim and policy numbers, line of insurance, insured names, involved vehicles (Features), facts of loss and remittance information. |
| Damages & Liability | Write | Damages by category (auto damage, rental, towing, other amounts, insured deductible, salvage) and the responder liability percentage claimed. |
| Evidence | Write | Estimate, proof of payment, rental bill, photos and police report, each named and typed to match E-Subro Hub evidence types. |
| Negotiation history | Read | Offers, counteroffers and activity events from reports your team downloads, showing where each demand stands. |
| Relateds | Read | Linked demands and arbitrations, so a companion demand or converted case stays with the same Ishqkala opportunity. |
| Settlement and payment | Read | Accepted amounts and payments, reconciled to the opportunity as recovered, with the insured's deductible tracked for return. |
Security & data governance
Controls on this connection.
- Ishqkala stores no Arbitration Forums credentials and never issues, answers or negotiates demands.
- Demand packages downloadable only by roles your administrators assign, with every download logged.
- AES-256 at rest and TLS 1.3 in transit, US AWS regions only.
- Zero model training on your claim files or negotiation history.
Setup timeline
From kickoff to first findings.
Week 1
Template review
Recovery staff review the demand layout, damages categories and evidence naming.
Week 2
Validation run
Issue 25 demands from Ishqkala packages and refine the format.
Week 3
Production
Packages generated for every approved direct demand; weekly report imports begin.
FAQ
E-Subro Hub integration FAQ
No. Your recovery staff issue every demand and handle every response. Ishqkala prepares the package and tracks status from your reports.
Many inter-company disputes settle at the demand stage, which costs less and closes faster than an arbitration filing. Ishqkala keeps the arbitration packet ready in case it does not.
Each demand carries the SOL date for its loss state. Demands still open as that date approaches are flagged for escalation to arbitration or recovery counsel.
No. Ishqkala is independent of Arbitration Forums. It prepares material for E-Subro Hub and reads reports your team downloads.
More arbitration
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